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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

Cool About It Top in Chocolate

For the Frill Of It Shirt in Neopolitan Ice Cream

V Neck Cashmere Cardigan in Greige

Bea Cardigan in Pink

Active Knit Raglan Top in Navy

Chaimberlain Top in Shroom

Stretch Denim Knit Regular Winslow Pant in Classic Wash

Trekky Platform Sandal in Pearls

Drawstring Trouser in Kyoto

Audrey Dress in Black and Nude

Shon Jean in Indigo Rinse

Spencer Lantern Dress in Black

Skinlike Mercerized Wool V Neck Shrunken Cardigan in Red

Camilla Skirt in Polka Dot

Rina Maxi Dress in Putty Pink

01 Turtleneck Singlet in Black

Sporty Swing Dress in Eclipse

Frances Silk Short in Paisley

Summer Denim Shirred Neck Circular Top in Indigo

Blaine High Rise Straight in Perri

Oversized Cashmere T-Shirt in Powder

Boyfriend Cashmere Turtleneck in Rouge

Boyfriend Cashmere Turtleneck in Chalk

Plunge Halter Dress in Black

Normandy Cotton Blouse in Olive

Karlie Top in Salt

Crispy Nylon Wilt Pull On Jogger in Navy

Dominic Pinstripe Detached Lapel Liam Blazer in Navy

Emerson Pant in Midnight

Anna Tee in Black

Otis Jean in Simon Wash

Anina Trouser Jean in Seashell

Freddie Short in True Blue

Short Sleeve Tilmens Jacket in Black

Regular Frame Croc-Effect Leather Belt in Black

Short Sleeve Silk Shirt in Black

Russel Denim Short in Summer Wash

Normandy Cotton Blouse in Black

Boyfriend Cashmere Crewneck Sweater in Navy

Hibiscus Scuba Pant in Black

Hollyhock Suede Belt in Caramel

Hollyhock Belt

The Classic Poplin Shirt in White

Yorke Shirt in Black

Karlie Top in Black

Judith Hat in Natural

Walker Bucket Hat in Off White

Iona Silk Short in Black

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